Unscrupulous builders can close an insolvent firm, then start afresh under a new name, leaving homeowners who have paid deposits thousands of pounds out of pocket – and with unfinished work
Pensioner James Bidwell* decided to invest his savings in a conservatory and bifold doors at his home in Sevenoaks, Kent. Sussex Double Glazing submitted a tempting estimate via a job quote website and its director, Luke Tester, visited Bidwell’s house to assess the job in February 2017.
The quote was £21,760 and Bidwell was asked to pay £6,435.50 by bank transfer as a deposit. That was the last he saw of Tester. “By April I had heard nothing and started chasing,” he says. “If Luke responded to my messages it was with lies about progress. After 20 emails and over two months since I paid the deposit, I advised that I was cancelling the contract and demanded my deposit back. He said I didn’t have a leg to stand on.”
Source: the guardian
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